Last Updated: October 20, 2025

1. Introduction

Ivy Estate Agency(“we,” “our,” or “us”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard personal data when you visit our website or engage with our services.

We are aCalifornia-based domestic staffing agency headquartered in Santa Monica, specializing in the recruitment and placement of household and estate professionals, including chefs, estate managers, housekeepers, and nannies.

By accessing our website or submitting information through it, you agree to the practices described in this policy.

2. Information WeCollect

We collect limited personal information necessary to provide and improve our services. This may include:

• Personal Identifiers: Name, email address, and phone number when you complete forms or submit inquiries.
• Employment or Professional Data: Résumés, qualifications, references, or other materials you voluntarily provide when applying or registering with Ivy Estate Agency.
• Client Information: Household staffing requirements or preferences submitted through our inquiry forms.
• echnical Information: Automatically collected data such as IP address, browser type, operating system, and website usage statistics for analytics and performance monitoring.
• We do not collector store sensitive communications or private messages between users through our website. All internal communications and notes are accessible only to authorized Ivy Estate Agency recruiters and administrative staff.

3. How We Use theInformation

We use collected information solely for legitimate business purposes, including:

• Reviewing and processing candidate applications
• Matching candidates with suitable client opportunities
• Responding to client or candidate inquiries
•  Maintaining internal records, reporting, and analytics
• Complying with legal and regulatory obligations

We do not sell, rent, or share personal data with any third parties.

4. Custom Software and Data Security

Our website incorporates a custom embedded software system that is used internally by authorized Ivy Estate Agency administrators and recruiters to organize and update candidate and client information securely. This software does not facilitate direct messaging or communication between users.

To ensure the protection of all data processed through our systems, we implement the following safeguards:

• SSL Encryption: All data transmitted through our website is secured via industry-standard Secure SocketLayer (SSL) encryption.
• Encrypted Storage: Sensitive data such as applicant information and client details are stored in encrypted databases within secure hosting environments.
• Access Controls: Only authorizedIvy Estate Agency personnel have access to the administrative backend. Access is protected by authentication, unique credentials, and role-based permissions.
• Routine Security Maintenance: Our systems and servers undergo regular updates, security reviews, and vulnerability monitoring to maintain data integrity.
• Limited Retention: Data is retained only as long as necessary for recruitment or compliance purposes and is securely deleted when no longer required.

5. Cookies andWebsite Analytics

Our website uses cookies and analytics tools to improve functionality and monitor website performance.

Cookies collect anonymous information such as traffic volume, device type, and browsing patterns. You may disable cookies through your browser settings, although doing so may affect site performance.

6. Data Sharing and Disclosure

We may share limited information only in the following circumstances:

• WithClients: Candidate profiles or résumés may be shared with verified clients solely for placement consideration and only with the candidate’s consent.
• WithService Providers: Certain trusted third parties (e.g., hosting services, email delivery systems, background-check providers) may have limited access to data strictly for operational purposes.All providers are contractually required to maintain confidentiality and adhereto California privacy standards.
• LegalRequirements: We may disclose information if required to do so by law, regulation, subpoena, or governmental request, or in good faith to protect the rights, property, or safety of IvyEstate Agency, our clients, candidates, or the public.

We do not sell, lease, or share personal data for advertising, marketing, or any commercial purposes.

7. Data Retention

We retain personal data only as long as reasonably necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it is permanently deleted or anonymized from our systems.

If you wish to request deletion of your personal information, please contact us at info@ivyestateagency.com.

8. Your Rights Under California Law

If you are aCalifornia resident, you have specific rights under the California ConsumerPrivacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• The right to know what personal data we collect and how it is used
• The right to request access to or deletion of your data
• The right to correct inaccurate information
• The right to limit the use or disclosure of sensitive personal data
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at info@ivyestateagency.com.

We will respond to all verified requests within the timeframe required by California law.

9. Third-PartyLinks

Our website may contain links to third-party websites, social media platforms, or partner pages.

Ivy Estate Agency is not responsible for the content or privacy practices of external sites. We encourage you to review their privacy policies before submitting any personal information.

10. Children’sPrivacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect or maintain information from individuals under the age of 18.

11. Updates toThis Policy

We may update thisPrivacy Policy periodically to reflect operational, technological, or legal changes. Any modifications will be posted on this page with a revised “Last Updated”date. Continued use of our website constitutes acceptance of the updated policy.

12. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

Email: info@ivyestateagency.com

Address: 1112 Montana Ave, Suite 854, Santa Monica, CA 90403