Privacy Policy
Last updated: September 27, 2026
1. About this policy
Ivy Estate Agency (“we,” “our,” or “us”) provides recruitment and placement services for private households and estates. This policy describes the information we collect through our website and in connection with those services, how we use it, and how to contact us about it.
2. Information we collect
We collect information you provide when you inquire about staffing, apply for a position, or communicate with our team. This can include your name, contact details, location, preferred contact method, staffing requirements, employment history, résumé, qualifications, references, and availability.
Our website uses Cloudflare for hosting, delivery, and security. Cloudflare may process technical information such as IP addresses and browser information. Our inquiry form uses Cloudflare Turnstile, which processes browser and connection signals to help prevent automated submissions. See Cloudflare’s Privacy Policy and its Turnstile Privacy Notice.
The website also requests font resources from Adobe and Google. Those providers receive the technical information needed to deliver the requested resources, which can include your IP address and browser information.
3. How we use information
We use information to respond to inquiries, understand staffing needs, process applications, assess qualifications, coordinate interviews and placements, conduct reference or background checks where appropriate and permitted, maintain recruiting records, protect our systems, and meet legal obligations.
Website inquiries are sent to our recruiting system, Ivy Portal. Candidate application and login links also direct you to Ivy Portal at app.ivyestateagency.com. Information submitted there is used to manage your application or staffing inquiry; creating a profile does not make it a public candidate listing.
4. Information sharing and confidentiality
We do not sell or rent personal information, or share it for third-party advertising or marketing. We may disclose limited information:
- To clients when presenting a candidate for a position, with the candidate’s consent.
- To people involved in an authorized search, to the extent needed to coordinate that search and subject to applicable confidentiality arrangements.
- To service providers that support our operations, such as hosting, recruiting software, email delivery, and reference or background-check services.
- When required by law or reasonably necessary to protect legal rights, safety, or the security of our services.
Client contact details and household information are not offered for sale or published as a public client directory. Separate confidentiality or nondisclosure agreements, where in place, continue to apply.
5. Security and retention
We use administrative and technical safeguards to protect information and restrict access to authorized personnel and service providers who need it for their work. The website uses HTTPS to protect information in transit. No internet transmission or storage system can be guaranteed completely secure.
We retain personal information for as long as reasonably necessary for recruitment, placement, recordkeeping, and applicable legal requirements. When it is no longer needed, it is deleted or anonymized. You can contact us to request deletion, subject to applicable exceptions and recordkeeping obligations.
6. Cookies and technical services
Our website and its security providers may use cookies or similar technical mechanisms for site functionality and security. The current marketing website does not include advertising pixels or cross-site behavioral advertising tools. Browser “Do Not Track” signals do not change how the site’s essential delivery and security services operate. External sites, including LinkedIn, have their own practices when you follow their links.
7. Access, corrections, and privacy requests
You may request access to, correction of, or deletion of your information by emailing info@ivyestateagency.com. We may need to verify your identity before responding.
Depending on your location and which privacy laws apply, you may have additional rights, including rights to know about the collection and use of information, restrict certain uses of sensitive information, and exercise applicable rights without discrimination. We respond to requests in accordance with applicable law.
8. Third-party websites
Links to external websites and social platforms are provided for convenience. Their privacy practices are governed by their own policies. Please review those policies before providing information.
9. Children’s privacy
Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 18.
10. Policy updates
We may update this policy as our services or practices change. Updates will be posted here with a revised date. We will provide additional notice where required by applicable law.
11. Contact us
Ivy Estate Agency
1112 Montana Ave, Suite 854
Santa Monica, CA 90403
info@ivyestateagency.com